10 Strategies to Improve Customer Retention
Many say acquiring new customers is the hardest part of running a business. And, the belief is that once you get a lot of customers to purchase from your business, [...]
13
07, 2020
29
06, 2020
Top 10 Benefits CRM Software Can Bring to Your Business
CRM is a type of software and it stands for Customer Relationship Management. It is software that helps companies manage their interactions with current or potential customers. The software collects [...]
12
06, 2020
Top 10 SaaS Marketing Platforms Every Company Needs
SaaS is short for Software as a service, which can be a useful marketing tool. SaaS is one of the three main categories of cloud computing service models. There are [...]
29
05, 2020
Top 10 Questions About Marketing Automation
1. What is marketing automation? Marketing automation is when your company uses software and technology to automate your marketing. Types of technology used are email, social media, webinars, SMS messages, [...]
20
04, 2020
Stop Teen Vaping, Win Scholarship!
A New York law firm is awarding a scholarship to one lucky student who creates the best and most engaging public service announcement relating to stopping teen vaping and the [...]
20
04, 2020
6 Best Tips to Consider when Choosing a Call Center
Companies have been using call centers for years for many reasons. Call centers help companies improve customer support, customer loyalty, increase sales, improve lead conversion, and overall save money. But [...]
17
04, 2020
FDA Requests Immediate Removal of Zantac from Stores
On April 1st, 2020, the FDA announced the removal of all over the counter and prescription drugs that contain Ranitidine. This mainly includes the heartburn medication, Zantac. The FDA has found that NDMA is [...]
17
04, 2020
9 Ways to Tell if Your Child is Vaping
https://www.flavorshookkids.org/ Teen and child vaping is the new epidemic parents of Gen-Z children are facing. Parents and teachers across the United States and even other countries have seen a large [...]
17
04, 2020
Call Centers Working Remotely During COVID-19
The coronavirus pandemic has put numerous businesses in jeopardy due to national social distancing orders and forced closures. Because of this, many call centers and businesses are having their call center employees work remotely and practice safe social distancing.
16
04, 2020
Class Action Vs. Mass Tort: What’s the Difference?
You might have heard about “class action” cases through television commercials or other ads. They typically ask if one used a certain product or drug and have suffered an injury. [...]