Companies have been using call centers for years for many reasons. Call centers help companies improve customer support, customer loyalty, increase sales, improve lead conversion, and overall save money. But [...]
The coronavirus pandemic has put numerous businesses in jeopardy due to national social distancing orders and forced closures. Because of this, many call centers and businesses are having their call center employees work remotely and practice safe social distancing.
Lead conversion can highly benefit businesses in many ways. It can decrease cost per customer acquisition, increase ROI, and cut back on advertising costs. But to obtain those customers to [...]