Call Centers Archives - Persist Communications

13 10, 2021

7 Reasons Your Legal Company Should Start a Podcast

By Lyndsey B|2021-10-18T20:48:32+00:00October 13th, 2021|

Podcasts have spiked in popularity all over the world particularly since the pandemic started. Podcast topics cover all types of subjects, so companies are taking advantage of this new trend. [...]

20 04, 2020

6 Best Tips to Consider when Choosing a Call Center
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6 Best Tips to Consider when Choosing a Call Center

Call Centers, Lead Conversion, Productivity, Tips

6 Best Tips to Consider when Choosing a Call Center

By Lyndsey B|2020-11-25T14:41:51+00:00April 20th, 2020|

Companies have been using call centers for years for many reasons. Call centers help companies improve customer support, customer loyalty, increase sales, improve lead conversion, and overall save money. But [...]

17 04, 2020

Call Centers Working Remotely During COVID-19
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Call Centers Working Remotely During COVID-19

Call Centers, Coronavirus, COVID-19, Persist, Productivity, social distancing, Working from Home, Working Remotely

Call Centers Working Remotely During COVID-19

By Lyndsey B|2020-11-25T14:41:51+00:00April 17th, 2020|

The coronavirus pandemic has put numerous businesses in jeopardy due to national social distancing orders and forced closures. Because of this, many call centers and businesses are having their call center employees work remotely and practice safe social distancing.

13 04, 2020

7 Vital Tips for Improved Lead Conversion
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7 Vital Tips for Improved Lead Conversion

Call Centers, Customer Aquisition, Lead Conversion, Live Agents, ROI, Uncategorized

7 Vital Tips for Improved Lead Conversion

By Lyndsey B|2020-11-25T14:41:52+00:00April 13th, 2020|

Lead conversion can highly benefit businesses in many ways. It can decrease cost per customer acquisition, increase ROI, and cut back on advertising costs. But to obtain those customers to [...]