Companies have been using call centers for years for many reasons. Call centers help companies improve customer support, customer loyalty, increase sales, improve lead conversion, and overall save money. But choosing the right call center for your business is very important. Read more for the best tips to consider when choosing a call center. 1. Size […]
NEWS
FDA Requests Immediate Removal of Zantac from Stores
On April 1st, 2020, the FDA announced the removal of all over the counter and prescription drugs that contain Ranitidine. This mainly includes the heartburn medication, Zantac. The FDA has found that NDMA is a probable human carcinogen and may be very harmful to humans. Studies found that with a rise of temperature it raises the levels of impurity […]
9 Ways to Tell if Your Child is Vaping
Teen and child vaping is the new epidemic parents of Gen-Z children are facing. Parents and teachers across the United States and even other countries have seen a large rise in children and teen nicotine addiction since the e-cigarette came out. Teen vaping figures have had a 14% increase just in the past 3 years. […]
Call Centers Working Remotely During COVID-19
The coronavirus pandemic has put numerous businesses in jeopardy due to national social distancing orders and forced closures. Because of this, many call centers and businesses are having their call center employees work remotely and practice safe social distancing.
Class Action Vs. Mass Tort: What’s the Difference?
You might have heard about “class action” cases through television commercials or other ads. They typically ask if one used a certain product or drug and have suffered an injury. These sorts of advertisements could be calling on a class action or a mass tort, depending on certain things. If you are looking for coverage […]